FAQ
Common questions. Direct answers.
If you don't see your question here, email hello@topdogsf.com.
Who is TopDogSF HQ for?
Dog-walking businesses, from solo walkers to small teams. HQ puts the schedule, clients, team, and invoices in one place, and flags what needs you each morning.
What does the AI actually do?
It watches for a walk with no walker, an invoice past due, a connection that stopped syncing, and a client who has gone quiet. Each flag says what happened, why it matters, and drafts the message. You copy and send.
Will it auto-send anything?
Not unless you turn it on. The messages HQ drafts are yours to copy and send. Automatic invoice and reminder emails stay off until you switch them on in your invoicing settings.
What about my client data?
Encrypted at rest, and each business's data is isolated so it is unreachable from any other account. We never train AI models on your data, and we don't sell it to anyone.
How long does setup take?
Sign up with no card and pick a plan. A short guided setup walks you through your business name, your services, your client waiver, and your first client. Then you book the first walk and add your invoice details.
What integrations work today?
Time To Pet and GoHighLevel. Connect either one with your API key and HQ reads your client contacts. It never writes anything back. The integrations page shows what we are working on next.
What does it cost?
Plans run from $29 to $169 a month, sized by your active clients, and every walker is free. Your first two months are free on any plan, with no card.
Can I get help?
Yes. Email hello@topdogsf.com or send us a message from the support page.