How it works

This is how a day runs on HQ.

Follow one day from the morning feed to the last invoice, with your walkers and clients on the same schedule.

The Schedule in TopDogSF HQ: a week of 24 walks, colored by walker, with booking requests and memberships one click away
The week view, with example data.

One day, start to finish.

Every screen below is the product as it ships today.

  1. 6:45 am

    See what needs you before the first leash.

    The morning feed lists the walks with no walker, the invoices past due, and the requests waiting for a yes. You handle each one right there.

    The owner's Today view: this morning's walks, who still needs a walker, and what needs a reply
  2. 7:30 am

    Put every walk on one calendar.

    Repeat bookings, overnight stays, and group walks sit on one color-coded week. Drag a walk to move it, or filter by walker to see one person's day.

    A week of walks on the schedule, each one colored by walker, with a group walk and a walk that still needs a walker
  3. 8:00 am

    Hand the walk to someone on your team.

    Invite walkers by email. The team page shows who is working today, who is off, and the walk that still needs a name.

    The Team page: three walkers with today's walks, a week grid of walks per walker, time off, and one walk that needs a walker
  4. 9:00 am

    Walkers run the day from their phone.

    A walker sees only their own walks and clients, with the access notes for each pickup. They check in, send a photo report card when the visit ends, and never see an invoice.

    A walker's Today screen: the next pickup with its access note, today's walks, yesterday's sent reports, and a walk offered to them to accept
  5. 10:15 am

    Clients get the report in their own portal.

    Each client has a portal under your business name. The walk report lands there, with walking time and distance for the services you track. They request walks and pay from the same place.

    A client's portal home: the latest walk report with a photo, the next three walks, an open invoice, and their dogs
    The same client portal on a phone, with the latest walk report, walking time, and distance
  6. Month end

    Invoices go out with reminders.

    Send invoices with your own pay link and let the reminders chase the late ones. Memberships, deposits, and holiday rates are built in.

    The Invoices page: two late invoices with a Send reminder button, one draft ready to send, and the invoices paid this month
  7. Any time

    Know how the business is doing.

    Paid revenue by month, by service, and by walker, next to the invoices still waiting to be paid.

    The Revenue page: paid revenue for the last twelve months, revenue by service, top clients, and revenue by walker

Screens from TopDogSF HQ, with example data.

Three views of the same day.

Owners, walkers, and clients each see the part that is theirs, and nothing else.

Owners see the whole business.

The schedule, every client and dog, the team, invoices, and revenue, from a laptop or a phone.

  • Assign walks and approve requests
  • Send invoices and reminders
  • See revenue by month, service, and walker
The owner's Today screen on iPhone: seven visits, what is booked today, and a walk that still needs a walker

Walkers see their own day.

Today's walks, the access notes, and the report form. No invoices, no revenue, no other walkers' clients.

  • Check in and out
  • Send a photo report card
  • Accept a walk you are offered
A walker's Today screen on iPhone: four walks, the next pickup with its access note, and a Start walk button

Clients see their dog.

Reports, bookings, invoices, and one message thread with you, in a portal under your business name.

  • Request walks and weekly repeats
  • Pay the way you already accept
  • Keep dog details current
The client portal on a phone: the latest walk report with a photo, walking time, and distance

Coming soon to the App StorePhone screens are from the iPhone app. The portal and the web app work on any phone today.

HQ flags what you would miss.

It watches for a walk with no walker, an invoice past due, a connection that stopped syncing, and a client who has gone quiet. Each flag says what happened, why it matters, and drafts the message.

You copy and send. HQ never sends for you.

Four switches in settings: unassigned booking, overdue invoice, integration not syncing, and lapsing client
You choose what HQ watches for.

Getting started takes three steps.

  1. Sign up, no card.

    Your two free months start the day you sign up. Nothing is charged unless you add a card later.

  2. Bring your clients over.

    Connect Time To Pet to import your clients and dogs, or paste a client's message and HQ creates their record.

  3. Invite your team and clients.

    Walkers get an email invite. Clients get a sign-up link that collects their details and your signed waiver.

Time To Pet and GoHighLevel connect today. Gingr and Google Calendar are coming soon. See the integrations

Questions people ask first.

Will HQ send anything on its own?

No. HQ flags what it sees and drafts the message. You copy and send it. Nothing goes to a client or a walker without you.

Do walkers see my prices or revenue?

No. A walker sees their own walks, the clients on those walks, and the report form. Invoices, revenue, and other walkers' clients stay with the owner.

Does it work on a phone?

Yes. HQ runs in the browser on any phone or laptop. The iPhone app for owners, walkers, and clients is coming to the App Store.

Do I have to leave Time To Pet?

No. HQ reads your client contacts from Time To Pet with your API key and never writes anything back. Keep both running for as long as you like.

Run tomorrow on HQ.

Two free months, no card. Bring your clients over and see your own day laid out.